Last updated: November 8, 2026
These Terms of Service ("Terms") govern your use of the Lovebox mobile app for Android and iOS (the "App") and the Lovebox connected device. They are offered by LOVEBOX GROUP ("Lovebox", "we", "us"), a French SAS, 60 rue François 1er, 75008 Paris, France.
By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App. Questions: contact@lovebox.love.
1. The service
Lovebox lets you send short notes (text, drawings, emoji, stickers, photos) from the App to a Lovebox device, and show them on its screen. Some features need a paired Lovebox and an internet connection (Wi‑Fi).
2. Accounts
Provide accurate information and keep your password confidential. You are responsible for activity under your account. You must be old enough to use the App in your country (at least 13, or 15 in France). Do not share login details.
3. Acceptable use
Use the App only for lawful, personal purposes. Do not: send illegal, harmful, harassing or infringing content; break, reverse-engineer or overload the App or our systems; access another person's account or Lovebox without permission; or spam or automate abuse. We may remove content or suspend an account that breaks these rules.
4. Your content
You keep ownership of the notes and images you create. You give us a limited licence to store, process and deliver them so the service can work (including showing a note on a Lovebox you send it to). You are responsible for what you send.
5. Our intellectual property
The App, the Lovebox brand, design, software and documentation belong to Lovebox or its licensors. These Terms give you only a personal, non-exclusive right to use the App as offered.
6. Purchases and the online store
Buying a Lovebox on our website is covered by the store's own terms of sale, not by these App Terms. The App itself is free unless we clearly say otherwise for a paid feature.
7. Privacy
How we handle personal data: Privacy Policy.
8. Availability
We aim to keep the App available but do not guarantee uninterrupted service. We may update, pause or stop features to improve or secure the service, with reasonable notice for significant changes.
9. Disclaimer
The App and the Lovebox are provided "as is". To the fullest extent allowed by law, we disclaim warranties not required by law. Nothing here limits consumer rights that cannot be waived.
10. Limitation of liability
To the fullest extent allowed by law, Lovebox is not liable for indirect or consequential damages, or loss of data or profits from your use of the App. Our total liability for App-related claims is limited to the greater of (a) what you paid us for the App features at issue in the prior 12 months, or (b) €50. This does not exclude liability the law forbids us to exclude (including death or personal injury caused by negligence, or fraud).
11. Ending the service
You may stop using the App and delete your account anytime (in the App or via contact@lovebox.love). We may suspend or end access if you breach these Terms or we stop offering the App. Surviving sections (IP, disclaimer, liability, governing law) continue after the end.
12. Changes to these Terms
We may update these Terms. We will post the new version here with its date, and tell you in the App or by email if changes are significant. Continued use after that date means you accept them.
13. Governing law
These Terms are governed by the laws of France. French courts have jurisdiction, without prejudice to mandatory consumer protections where you live.
14. Contact
LOVEBOX GROUP, 60 rue François 1er, 75008 Paris, France. Email: contact@lovebox.love.
